Terms & Conditions

1Who we are and what these Terms cover

These Terms and Conditions (the “Terms”) form a binding agreement between NĀTURO Reconnect LLC (in formation), a limited liability company in the process of being established — its jurisdiction of organisation, registered office and registered agent are published in the Imprint as soon as its registration is complete — and you as an individual or entity (“you”, “Member”).

NĀTURO is currently in formation. Until registration is complete, contracts are entered into on behalf of the company being formed, represented by its CEO, Volker Kapfer. On completion of formation, the registered company assumes all rights and obligations under these Terms by adoption and ratification, and you agree in advance to that assumption.

These Terms apply to every acquisition and every use of anything offered under the NĀTURO name: memberships, Founder Memberships, Membership NFTs, the Dashboard, the Marketplace, Community Credits, any utility token, digital and physical products, hospitality benefits, partner offers, community formats and future components of the ecosystem (together, the “Services”).

By completing a purchase, connecting a wallet, creating an account or otherwise using the Services, you confirm that you have read, understood and accepted these Terms together with the Privacy Policy and the published benefit description for your membership level.

2Definitions

Membership

The contractual right to participate in the NĀTURO ecosystem at the level acquired.

Membership NFT

A token recorded on a public blockchain that serves as the digital credential evidencing a Membership. It is proof of membership and nothing more.

Founder Membership

A Membership acquired in the Founder Sale (Part C).

Dashboard

The official NĀTURO member platform.

Marketplace

Any official NĀTURO trading, booking or service platform.

Community Credits

Non-monetary internal usage credits redeemable only inside the NĀTURO ecosystem (section 14).

Utility Token

Any token NĀTURO may issue in future for the functional purposes described in its own published token documentation. No token is offered or promised under these Terms (section 15).

Wallet

A blockchain wallet controlled exclusively by you.

U.S. Person

Any person falling within the definition of “U.S. person” in Rule 902(k) of Regulation S under the U.S. Securities Act of 1933, as amended.

Restricted Person

Any person excluded from the Services under section 4.

3Who may become a member

To acquire or hold a Membership you must:

• be at least 18 years old and have full legal capacity to enter into contracts;
• act on your own behalf, or have documented authority to act for the entity you represent;
• not be a Restricted Person under section 4;
• give us accurate, current and complete information, and keep it up to date;
• comply with the law that applies to you, including securities, tax, exchange control, anti-money-laundering and sanctions law in your country of residence;
• acquire the Membership in order to use the benefits described in section 11 — and not with an expectation of profit derived from our efforts or those of anyone else.

We may decline any order, ask for further evidence of eligibility, or reverse a transaction where eligibility cannot be established. A displayed offer does not create a right to acquire a Membership.

4Persons and countries we cannot serve

Memberships and Membership NFTs are not offered, sold or made available to U.S. Persons, to persons located or resident in the United States of America or its territories, or for the account or benefit of any U.S. Person.

Nothing on any NĀTURO website or in any NĀTURO document is an offer or solicitation in any jurisdiction where such an offer or solicitation would be unlawful.

The Services are also unavailable to persons located in, resident in, or a national of the following, and a credential may not be transferred to such a person:

The Services are further unavailable to any person listed on a sanctions, asset-freeze or export-control list maintained by the U.S. Office of Foreign Assets Control, the United Nations, the European Union, the United Kingdom or any other applicable authority, and to any person owned or controlled by, or acting on behalf of, such a person.

Your representation. Each time you purchase, use the Services or receive a transfer, you represent and warrant that you are not a Restricted Person and are not acting for one. This is a fundamental condition of the contract.

How we enforce this. We may use geolocation and VPN detection, residence and nationality declarations, identity verification, sanctions and adverse-media screening, blockchain analytics on wallet addresses, and transfer restrictions at contract level. Circumventing or attempting to circumvent these measures — including by VPN, proxy, nominee or false declaration — is a material breach and results in termination without refund, to the extent the law permits.

If you become a U.S. Person, move to a restricted territory or become subject to sanctions, tell us without undue delay. Continued use in those circumstances is a breach.

5Your account, your wallet, your keys

Some Services require a member account and a connected Wallet. You alone are responsible for your account credentials, your Wallet, your private keys, your seed phrase and your authentication factors. We never hold, request or can recover your private keys or seed phrase.

Tell us without undue delay, through the official support channels, about any unauthorised access, loss of control over your Wallet or suspected compromise. Until we receive that notice and can reasonably act on it, actions taken through your account or Wallet are attributed to you.

We are not liable for loss caused by your loss of keys, by phishing, malware, SIM-swap or social engineering, by unauthorised transfers initiated from your Wallet, or by your use of third-party wallet, custody or bridging software — except where liability cannot be excluded by law.

6Identity verification and compliance checks

We may require identity verification (KYC) before or at any time during the relationship, and may use specialist providers for it. Depending on our risk assessment this may include your full name, date of birth, nationality and address; a government-issued photo ID; a liveness check; proof of address; for entities, incorporation and beneficial-ownership documents; confirmation of the Wallet you control; and screening against sanctions, politically-exposed-person and adverse-media lists.

Enhanced checks apply where risk is elevated — for example higher-value or unusual transactions, higher-risk jurisdictions, unclear ownership structures, or payments from higher-risk sources. These may include source-of-funds and source-of-wealth evidence.

We monitor transactions on a risk basis. For digital-asset payments we may screen the originating address and decline funds associated by screening providers with sanctioned entities, mixers, darknet markets, ransomware, theft or exploits.

We may delay, refuse, suspend, reverse or report a transaction, and may suspend or end a Membership, where the law requires or permits it, where verification is not completed, or where information cannot be verified. Where a transaction is refused or unwound we return the amount received to its origin, less unavoidable third-party costs, network fees and exchange losses — unless the law requires the funds to be frozen or prohibits their return, in which case we comply with that requirement.

Where the law requires it we report suspicious activity to the competent authority, and we may be prohibited from telling you that we have done so. KYC and compliance records are kept for the periods the law requires — see the Privacy Policy.

7How the contract is formed

A displayed membership, product or benefit is an invitation to make an offer, not an offer we are bound by. Your order is your offer.

A contract is formed only when all three of the following have happened: payment has been received and irreversibly confirmed; any required compliance checks have been completed to our satisfaction; and we have accepted the order, either expressly or by providing the Service or transferring the Membership NFT.

An automated order confirmation, a payment receipt, a blockchain confirmation or a purchase-confirmation document is not by itself acceptance. If we decline an order after payment, we return the payment as described in section 6.

8Prices, taxes and payment

The prices displayed when you order apply. Unless we state otherwise, prices are in U.S. dollars and exclude transaction taxes, VAT, GST, sales tax, withholding tax, customs duty, blockchain network and gas fees, exchange spreads, bank charges and payment-provider fees. Those are yours to bear.

Payment counts as made only on final, irreversible confirmation of receipt. Pending, unconfirmed, reversed, charged-back or underfunded payments do not discharge your obligation. If a payment is reversed after we have provided a Service, we may suspend the Membership and recover the amount due together with reasonable costs of recovery.

Paying in digital assets

Where we accept digital assets, the conversion rate, reference source and quotation window are those shown at checkout. You bear all network fees and all price movement between initiation and confirmation.

• Payments sent to the wrong address, on the wrong network, in an unsupported asset, or with an incorrect memo, tag or calldata may be permanently lost. We have no ability to recover them.
• Underpayments may be rejected in full. Overpayments may be credited as Community Credits or returned less network and handling costs.
• We may decline digital-asset payments from addresses flagged by screening providers.

Where the law requires you to withhold or deduct an amount, the sum payable increases so that we receive what we would have received without the withholding, to the extent the law permits.

9Delivery

Digital Services are provided, and Membership NFTs minted or transferred, after payment and completion of any required checks. Any delivery indication is an estimate, not a fixed date, unless we agree one in writing.

Where we deliver a Membership NFT to the Wallet address you gave us, delivery is complete when the on-chain transfer is confirmed. You are solely responsible for the accuracy of that address. We cannot reverse a transfer to an address you specified incorrectly.

Physical products and hospitality benefits are provided in line with the applicable benefit description, booking conditions and the terms of the operator or partner, and may be subject to availability, seasonality, minimum stay, blackout periods and separate charges.

10What a membership is — and what it is not

A Membership is a contractual right to use published benefits inside the NĀTURO ecosystem. A Membership NFT is the digital credential that evidences it. That is the whole of it.

A Membership and a Membership NFT do not confer:

• any share, equity, membership interest, partnership interest or other ownership in NĀTURO or any affiliate;
• any right to dividends, distributions, profit participation, revenue share, interest or other financial return;
• any voting right in the governance of NĀTURO as a company, or any right to appoint or remove management;
• any claim on our assets, liquidation proceeds or intellectual property;
• any debt claim, deposit, loan, guarantee, insurance, pension, fund unit, derivative or collective investment interest;
• any right to redemption, repurchase, buy-back or refund of the purchase price.

We make no representation, projection or forecast about the present or future value, liquidity, tradability, listing or price of any Membership NFT, Community Credit or token. Any secondary-market price is set by third parties and is outside our control.

The legal characterisation of a digital asset is determined by the applicable law and by the economic substance of the arrangement, not by the words used in a contract. This section describes our intent and the basis on which we offer the Membership. It is not a legal opinion. Please form your own view, and take advice, before acquiring a Membership — in particular if you have any expectation of resale or gain.

11Benefits and membership levels

What you receive is determined by the membership level you acquire and by the benefit description published for that level at the relevant time. Depending on level, benefits may include:

What is not included

• Travel to and from any location, visas, insurance and personal expenses
• Taxes, tourist and city levies, resort fees and local charges, unless we state otherwise
• Guaranteed availability on any specific date
• Any specific property, venue, partner, location or opening date
• Any financial return, yield, distribution or appreciation
• Any token, allocation or airdrop

Only what we publish counts. The scope of your membership is set by this section and by the published benefit description for your level — not by marketing material, social media, community channels, presentations, interviews, renderings, mock-ups or roadmaps. Statements about future locations, openings, partnerships, products or features describe our current intentions and are not commitments.

We may add, adapt, substitute, suspend or discontinue individual benefits for objective technical, operational, economic, regulatory or legal reasons, provided the essential character of the Membership is preserved. Where a material benefit is discontinued we will make reasonable efforts to offer a comparable substitute. Sections 32 and 33 govern notice and your right to terminate.

Unless we state otherwise, benefits are personal to the current holder, do not carry over between periods, cannot be accumulated indefinitely, cannot be exchanged for cash and have no monetary value.

12Term, validity and your obligations

The term, validity and any renewal of a Membership follow the published benefit description for your level. Where no term is stated, the Membership continues until terminated under section 34.

Continued validity may depend on keeping your registration data accurate, completing required verification and complying with section 27.

You must keep your Wallet and credentials secure, keep your contact details current, report misuse without undue delay, give us accurate information, and follow venue and event rules. Conduct at physical locations is additionally subject to the house rules and safety instructions of the operator; we or the operator may refuse or end access where those are breached, without refund.

13Transferring a membership

Where transfer is technically enabled and legally permitted, a Membership NFT may be transferred. On transfer, membership rights and obligations pass to the new holder and the transferor's rights, licences and access end immediately.

A transfer is effective towards us only if the transferee is not a Restricted Person, accepts these Terms as then in force, and completes any required verification. If those conditions are not met, the credential remains on-chain but confers no entitlement.

Benefits that are personal, already consumed, level-specific, promotional or tied to a completed verification do not transfer. We may apply transfer restrictions, holding periods, transfer fees or per-holder limits where necessary for compliance or operational reasons.

You may not resell, sublicense, rent, share, pool, fractionalise or commercially exploit access to member-only benefits outside this transfer mechanism.

14Community Credits

Community Credits are non-monetary internal usage units that we may grant to members and that can be redeemed against published benefits inside the ecosystem.

Credits are not legal tender or currency, not electronic money, not a deposit or payment instrument, not a security or investment, and not redeemable, exchangeable or convertible into cash or any other asset. They have no monetary value and carry no residual claim.

Credits may be granted as a membership benefit, a promotional or goodwill allowance, or recognition of community participation. There is no right to receive them and no entitlement to a particular amount. Unless we publish otherwise, they are not sold and cannot be purchased, and they are not transferable between members.

Credits may be redeemed only where and as we publish, at the published rate and subject to availability. We may set minimum and maximum redemption amounts, combination rules and per-period caps.

Expiry and forfeiture

Credits expire on the date published at issue or, where none is published, 24 months after issue. They also lapse without compensation on termination or expiry of the Membership, on transfer of the Membership NFT unless we state they transfer, where they were granted in error or obtained in breach of section 27, and where the benefit they could be redeemed against is discontinued without substitute.

We may correct balances to fix errors and reverse duplicate or fraudulent entries. Where we withdraw Credits granted in error that you have already redeemed in good faith, we will not seek recovery of the redeemed value. Adverse changes to redemption rates take effect only after 30 days' notice, and existing balances may be redeemed at the previous rate during that period.

You must not sell, transfer, pool, fractionalise, tokenise, lend, pledge or create any derivative referencing Credits. Breach forfeits the balance.

If we discontinue the programme, we give at least 30 days' notice and allow redemption of existing balances against then-available benefits during that period, so far as reasonably practicable.

15Utility tokens

No NĀTURO token exists, none is offered for sale, and no person has any entitlement, allocation, reservation, option or expectation in respect of any future token. Holding a Membership creates no right to receive, purchase or be allocated any token. Any statement suggesting otherwise does not bind us.

If we ever issue a token, it would be designed exclusively as a utility inside the ecosystem — a means of accessing, unlocking, paying for or prioritising published functions — and would confer no equity, dividend, profit participation, interest, corporate voting right, claim on assets or redemption right. Its own terms would be published at that time, and the characterisation caveat in section 10 would apply equally.

Acquiring a Membership in the expectation of receiving a token is a misuse of the product and a breach of section 27. The absence of a token, or a decision never to issue one, is not a defect in your Membership and gives rise to no claim.

16Community participation and governance

We invite members to contribute ideas, experience and priorities — on design, use of space, experience formats, community programming, and which concepts we explore next. We consider that input in good faith, as one input among several alongside operational, financial, legal, safety and partner considerations.

Participation is consultative. To be unambiguous about what that means:

• It is not a corporate vote, and confers no right to vote on our management, strategy, budget, financing, personnel or distributions.
• It is not binding: no signal, poll, proposal, quorum or majority obliges us to act, or prevents us from acting differently.
• It is not a shareholder, partner or beneficiary right, and creates no fiduciary duty owed to participants.
• It does not create a common enterprise, joint venture, partnership or profit-sharing arrangement.
• It is not remunerated, and creates no claim to compensation, royalty, equity, revenue share or token allocation.

Eligibility for a given consultation, and any weighting by membership level, is published for that consultation. Weighting does not turn consultation into a proprietary or voting right. We may exclude a participant for manipulation, vote-buying, multi-accounting or sybil behaviour, and you must not acquire memberships principally in order to influence an outcome.

Where practicable we publish the outcome of a consultation and an indication of how the input was used. We are not obliged to justify a decision, disclose commercially sensitive reasoning, or explain a departure from a signalled preference.

We may introduce, change, suspend or discontinue any participation mechanism at any time. Contributions are made voluntarily, without expectation of confidentiality, attribution or payment; section 29 governs the rights in them.

17The Marketplace

Where a Marketplace is available, we provide the technical infrastructure, the presentation layer and the rules. Unless a listing expressly identifies NĀTURO as the seller, we are not the seller, buyer, agent, broker, escrow agent, custodian, insurer or guarantor, and we are not a party to the contract between buyer and seller.

Sellers are solely responsible for the lawfulness, accuracy, description, pricing, taxation, safety and fulfilment of their offers, for holding any licence their activity requires, and for providing the pre-contractual information and withdrawal rights the law requires them to provide.

Listings that are not permitted

• Anything unlawful, counterfeit, stolen, or infringing a third party's rights
• Securities, investment products, fund interests, loans, deposits or insurance
• Any instrument that pools, fractionalises, tokenises or creates a derivative of a NĀTURO membership or credential
• Weapons, drugs, restricted substances, hazardous materials
• Adult content, gambling, or anything requiring a licence the seller does not hold
• Personal data, credentials, accounts or access rights
• Anything that misrepresents an affiliation with, or endorsement by, NĀTURO

We may review, restrict the visibility of, delist or remove any listing and suspend or end seller or buyer access where a listing or conduct breaches these Terms or the law, or where a legal notice or authority request requires it. Disputes about a third-party listing are between buyer and seller; if we assist informally, that does not make us a party to the transaction.

Listing, transaction and payment fees are as published in the fee schedule in force. We may change fees prospectively on at least 30 days' notice.

18Third parties, partners and independent operators

We work with independent third parties: payment providers, KYC providers, cloud and blockchain infrastructure, booking systems, resorts, hotels, restaurants, event organisers, service providers and affiliate partners.

Where a benefit, product or service is supplied by an independent third party, the contract for that supply is between you and that third party, on their terms. We act as intermediary or facilitator only, do not assume their obligations, and — to the maximum extent the law permits — give no warranty as to their performance, quality, availability, pricing or conduct.

Withdrawal of a partner, closure of a venue or the end of a partnership does not give rise to a claim for damages or a refund against us, except where mandatory law provides otherwise.

Partners, resellers, affiliates, ambassadors, promoters and agencies act in their own name and on their own account. They are not authorised to make representations, give warranties, accept liability or grant rights on our behalf, and nothing they say outside these published Terms binds us.

We do not provide custody, safekeeping, exchange, brokerage, transfer or staking services for digital assets and do not hold digital assets for you. You self-custody at all times. Any wallet, exchange, bridge or marketplace you use is a third party governed by its own terms.

19The Founder Sale: scope, price and allocation

The Founder Sale is the first offering of NĀTURO Founder Memberships. Its purpose is to fund the establishment of the company, the legal and regulatory work that requires, the technical build-out of the platform and the initial development of the ecosystem.

A maximum of 300 Founder Memberships are offered, at USD 175 each unless a different price is published for a specific tranche or period. The price excludes transaction taxes, payment fees, network fees and currency conversion costs.

We may offer fewer than 300, close the sale early, extend it, and reserve units for strategic, partner or team purposes. There is no right to acquire a Founder Membership; orders are accepted at our discretion, subject to eligibility and compliance checks, and may be limited per person, household or wallet. Where demand exceeds supply we decide the allocation method and may operate a waiting list.

20What Founder members receive

On acceptance of your order you acquire a Founder Membership, evidenced by a Founder Membership NFT, together with the Founder benefits published at the time of your purchase. Those benefits are additional to the standard benefits for the corresponding level and form part of your Membership.

You do not acquire shares, membership interests, equity, options or convertible rights; any security or financial instrument; any claim to profit, revenue, dividend, distribution, interest or return of capital; any corporate voting right; any claim on assets or liquidation proceeds; any repurchase, redemption or refund right; or any entitlement to any token. Section 10 applies in full.

Some Founder benefits may relate to locations, venues, products or partnerships that are planned but do not yet exist. Whether and when they become available is uncertain, and no specific opening date, location, standard or partner is warranted. The published benefit description, not marketing material, is definitive.

We may adapt Founder benefits for legal, regulatory, technical or operational reasons, provided the essential character of the Founder Membership is preserved, and will make reasonable efforts to offer a comparable substitute where a benefit cannot be provided.

21Use of proceeds

Proceeds are intended to be applied to the establishment and operation of the ecosystem, in particular: company formation, registration and corporate maintenance; legal, regulatory and tax advice and compliance infrastructure; software, smart-contract and platform development, audits and security; technical infrastructure, hosting and third-party services; brand, marketing, community and partner development; and working capital.

This description is indicative. We retain discretion over the allocation, timing and priority of expenditure and may reallocate as circumstances require. Proceeds are not held in trust, in escrow or in a segregated account unless we expressly agree otherwise in writing, are not tied to any milestone, and are not refundable on the ground that a particular expenditure was or was not made.

22Founder-specific conditions

Eligibility. Participation requires that you meet section 3 and are not a Restricted Person under section 4. By submitting an order you represent and warrant that you are not a U.S. Person, are not located or resident in the United States or its territories, are not acquiring for the account or benefit of a U.S. Person, are not subject to sanctions, and are purchasing for your own use of the published benefits and not with a view to distribution or resale for profit. We may verify these representations at any time and unwind a purchase where one proves incorrect.

Delivery. The Founder Membership NFT is provided after payment has been irreversibly confirmed and any required checks completed. Provision may occur in batches. Where minting is scheduled for a later date, you receive a confirmed entitlement and the credential is delivered when minting takes place.

No secondary market undertaking. We do not operate, sponsor, guarantee or commit to establish any secondary market, do not undertake to provide liquidity, and do not commit to any listing on any marketplace or exchange. Any third-party marketplace activity is outside our control and prices there reflect no valuation by us.

If formation is not completed. The Founder Sale is conducted on behalf of the company in formation (section 1). If formation is not completed we will inform participants and will, so far as legally possible and out of available funds, either transfer the arrangement to a substitute entity or return the remaining proceeds pro rata after deduction of costs already incurred. A full return of the amount paid cannot be guaranteed.

In the event of conflict on matters specific to the Founder Sale, Part C prevails over the other Parts of these Terms, subject to mandatory law.

23Blockchain: irreversibility and network risk

Blockchain transactions are irreversible by design. Once confirmed, a transaction cannot be cancelled, amended or recalled by us, by you or by any intermediary. Verify network, address, asset and amount before you authorise a transaction.

We do not operate the underlying blockchains and have no control over block production, finality, fees, congestion, reorganisations, forks, chain halts, validator behaviour, bridge or oracle failures, or any protocol-level change or attack. We are not liable for the consequences of those events.

Where a chain is discontinued, forked, halted or becomes unsuitable, we may migrate credentials to another chain or issue replacements, and may ask you to take reasonable steps to take part in that migration.

24Smart contracts

Smart contracts are software. They may contain errors, vulnerabilities or unintended behaviour despite testing and audit. Audits reduce risk; they do not eliminate it and are not a warranty of security.

We may deploy, upgrade, pause, migrate, replace or deactivate smart contracts for technical, security, operational or legal reasons, including in response to an active exploit, and will make reasonable efforts to preserve the essential membership entitlement.

Administrative capabilities retained in a contract — pause, upgrade, metadata update, transfer restriction — exist for security and compliance. Their existence means a contract is not fully immutable, and does not oblige us to exercise them in your favour.

25Self-custody and security

You self-custody your assets. We provide no custody service and hold nothing on your behalf. Loss of a private key or seed phrase results in permanent, irrecoverable loss of the credential, and we cannot restore access.

We apply appropriate technical and organisational security measures to our own systems, but no system can be made completely secure and we do not warrant absolute security. Phishing, fake websites and support accounts, malicious approvals, wallet-drainer signatures, malware and SIM-swap attacks are prevalent in this sector — please treat every request to sign or approve with care.

If you find a security vulnerability, report it privately to help@naturo.space and give us a reasonable period to fix it before disclosing it. Do not exploit it, access data belonging to others, or demand payment as a condition of disclosure. Good-faith research within those limits will not be pursued by us.

26Risks you should understand before you buy

We would rather you decided with your eyes open. These are the material risks of acquiring and holding a NĀTURO membership. This list cannot be exhaustive, and risks specific to your personal, tax or legal situation may also matter.

Total loss

You may lose the entire amount you pay without receiving any benefit. Do not commit funds you cannot afford to lose entirely, and do not use borrowed money or funds you may need at short notice.

No financial return

A Membership gives access to benefits. It gives no profit, dividend, interest, yield or appreciation right, and is not covered by any deposit-guarantee, investor-compensation or insurance scheme. No supervisory authority has authorised, reviewed or approved this offering.

Company in formation

NĀTURO has no operating history, no audited accounts and no track record. Formation may be delayed or altered. Section 22 describes what happens if it is not completed.

Funding and going concern

Development depends on sufficient funding. If the Founder Sale or later financing does not raise what is required, the scope, pace or viability of the project may be materially affected, and it may be discontinued. In an insolvency, membership claims would rank as unsecured and may recover nothing.

Delivery and timelines

Planned locations, venues, partnerships, products and features may be delayed, changed, relocated, scaled down or abandoned — for reasons including financing, permitting, construction, partner withdrawal, market conditions, regulation and force majeure.

Key person and execution

The project currently depends on a small number of individuals. Loss of or change in key people, or failure to build an operating team, may materially affect delivery. Community participation does not transfer operational control and does not reduce this risk.

Irreversibility

An incorrect address, network, asset or amount can cause permanent total loss with no possibility of recovery by anyone.

Technology

Smart contracts may contain vulnerabilities. Platforms and infrastructure may fail, be interrupted or be attacked. Interruption may prevent access to benefits temporarily or permanently.

Keys and fraud

Loss of your key or seed phrase is unrecoverable. Phishing and wallet-drainer attacks are common. We will never ask for your seed phrase.

Liquidity and valuation

There may be no secondary market, and any market that exists may be thin, volatile or may cease. You may be unable to transfer the credential at any price. We make no market and guarantee no listing.

Regulation

Rules for digital assets, NFTs, tokens and their marketing are developing and differ between countries, and may change with retrospective effect. A court or regulator could characterise a Membership, credential or credit differently from the way it is described here — for example as a security, financial instrument, e-money or payment service. That could require the offering to be restricted, suspended, unwound or ended, and could adversely affect your rights and the usability of your credential.

Cross-border enforcement

Your counterparty is a company in formation and its jurisdiction of establishment is not yet fixed. Under sections 39 and 40, disputes are governed by the law of that jurisdiction and settled by individual arbitration, which may be seated far from where you live. Enforcing rights across borders can be slow, costly and uncertain, and section 36 caps what is recoverable from us.

Public ledger and privacy

Wallet addresses and transaction histories are public and permanent. Combined with other data they may identify you, and on-chain data generally cannot be corrected or erased.

Tax

The tax treatment of acquiring, holding, using, transferring or disposing of digital credentials and credits is unsettled in many countries and may change. Your tax position is yours alone; we give no tax advice.

Future issuance

We may issue further memberships, levels, credentials or credits at any time, at different prices or with different benefits. Later offerings may be more favourable than earlier ones. Existing holders have no pre-emption, price protection or anti-dilution right.

By completing a purchase you confirm that you have read and understood this section; that you are acquiring the Membership to use its benefits and not with an expectation of profit; that you can bear the total loss of the amount paid; that you have not relied on any statement outside these Terms and the published benefit description; and that you have obtained, or have consciously chosen not to obtain, your own independent legal, tax and financial advice.

To the extent the law permits, you accept these risks yourself and release us and our affiliates, managers, officers, employees and agents from claims arising out of them — other than claims arising from fraud, wilful misconduct or a liability that cannot lawfully be excluded.

27Acceptable use

Use the Services lawfully, honestly and with respect for other people. In particular, you must not:

Legal and financial

• use the Services for fraud, money laundering, terrorist financing, sanctions evasion, tax evasion, bribery or any other unlawful purpose;
• give false, misleading or incomplete information, impersonate any person or entity, or use another person's identity or payment method;
• circumvent eligibility, geographic, compliance or technical restrictions;
• present, market or resell a Membership, credential or credit as an investment, security, financial product, yield opportunity or profit-sharing arrangement;
• pool, fractionalise, tokenise or create derivative instruments referencing NĀTURO memberships, credentials or credits, or operate an unauthorised fund or syndicate;
• engage in market manipulation, wash trading, spoofing, artificial volume or coordinated price action involving any NĀTURO-related asset;
• use the Services to recruit for a pyramid, multi-level or unauthorised referral scheme.

Technical

• attempt unauthorised access, credential stuffing or privilege escalation, or conduct penetration testing without our written authorisation;
• introduce malware, ransomware or wallet drainers, or exploit a vulnerability other than through the disclosure process in section 25;
• run denial-of-service attacks, flooding or excessive automated requests, or otherwise degrade performance for others;
• scrape, crawl, harvest or bulk-extract content, or use platform content or member data to train machine-learning models;
• use bots or scripts to acquire memberships or benefits beyond published limits, or to gain an unfair advantage in a sale or allocation;
• reverse engineer, decompile or circumvent technical protection measures, except where the law prohibits that restriction;
• create multiple or sybil identities, or share accounts and credentials.

Content and community

• harassment, bullying, threats, stalking, doxxing or incitement;
• hate speech or discrimination on the basis of race, ethnicity, national origin, religion, disability, age, sex, sexual orientation or gender identity;
• sexual content involving minors — which we report to the authorities without exception — and non-consensual intimate content;
• defamation, or publication of another person's private or confidential information;
• spam, unsolicited advertising, phishing, scams and deceptive links;
• infringing content, content that misrepresents affiliation with or endorsement by NĀTURO, and misuse of the NĀTURO name, logo or brand including in domains, handles, tokens or collections.

At our locations and events, follow house rules, safety instructions and staff directions, and respect other guests, staff and neighbours. Behaviour that endangers or seriously disturbs others may result in immediate removal without refund, exclusion from future events, and liability for damage caused.

Report suspected breaches to help@naturo.space. Depending on severity, recurrence and intent we may warn you, remove or restrict content, limit features, suspend or end access or the Membership, forfeit Community Credits, refuse future orders, recover losses and report the matter to the authorities. We may act without prior warning where necessary to comply with the law or protect people or the platform. You may appeal an enforcement decision once, in writing, to help@naturo.space within 30 days.

28Intellectual property

All trade marks, trade names, logos, domain names, software, source code, smart contracts, interfaces, designs, layouts, text, images, audio, video, databases, documentation and know-how used in the Services are and remain the exclusive property of NĀTURO or its licensors. All rights not expressly granted are reserved.

You may not copy, reproduce, modify, translate, reverse engineer, decompile, scrape, data-mine, use for machine-learning training, frame, mirror, republish or create derivative works from any part of the Services, except to the extent the law prohibits that restriction.

29Your content, and the licence to your credential's artwork

Content you submit

You keep ownership of content you submit and remain responsible for it. You warrant that you hold the rights necessary to submit it and that it is lawful. You grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable licence to host, store, reproduce, adapt, display and distribute it in order to operate, promote and improve the Services, for the duration of the relationship and for a reasonable period afterwards for backup, archival and legal-retention purposes.

Suggestions, ideas, proposals and governance input are provided voluntarily and without expectation of confidentiality, attribution or compensation. We may use them freely, and intellectual property in any resulting development belongs to us. If you do not want a contribution used on that basis, please do not submit it.

Artwork associated with a Membership NFT

Owning a Membership NFT records the token on-chain. It does not transfer ownership of the associated artwork, imagery, name, logo, design, metadata or software, which remain owned by NĀTURO or its licensors.

While you lawfully hold the credential, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, worldwide, royalty-free licence to display that content for your own private, non-commercial purposes — including as a personal profile image — and in connection with a lawful listing of the credential for resale.

The licence excludes commercial exploitation, merchandising, use in or in connection with any other token, collection or financial product, use implying endorsement or affiliation, modification that is unlawful or damaging to the brand, and any use of NĀTURO trade marks as trade marks. It ends automatically on transfer, expiry, suspension or termination of the Membership.

30Reporting infringement

Copyright. To report content on a NĀTURO platform that infringes your copyright, send a written notice to us containing: your signature; identification of the work claimed to be infringed; identification of the material claimed to be infringing, with enough detail to locate it; your name, address, telephone number and email; a statement that you have a good-faith belief the use is not authorised; and a statement that the information is accurate and complete and that you are the owner of the right or authorised to act for the owner.

Copyright notices go to help@naturo.space.

Counter-notice. If your content was removed and you believe that was an error, you may send a counter-notification containing your signature, identification of the removed material and its former location, a statement that you have a good-faith belief it was removed by mistake or misidentification, your contact details, and your consent to the jurisdiction of the courts competent under section 40 and acceptance of service of process from the complainant. We may restore the material after ten to fourteen business days unless the complainant tells us it has filed an action seeking a court order.

Other rights. To report trade mark, design, patent, personality-right or other infringement, contact help@naturo.space with a description of your right, evidence of ownership, identification of the infringing use and your contact details.

We keep a repeat-infringer policy and will end the account of any member who is the subject of repeated substantiated notices. Notices sent in bad faith, to suppress lawful criticism or to gain a competitive advantage are an abuse of this procedure; we may decline to act on them and may pursue costs. Knowingly making a material misrepresentation may expose you to liability for damages, including costs and legal fees.

31Cancellation, withdrawal and refunds

Memberships, Membership NFTs, Community Credits and digital services are delivered immediately or shortly after purchase. Once delivered, the purchase is final and no refund, exchange, buy-back or cancellation is available, except as set out in this section or as mandatory law requires.

In particular, no refund is available for a change of mind, a change in the market price of any digital asset, non-use of benefits, dissatisfaction with the pace or direction of development, loss of your Wallet or keys, or transfer of a credential to a third party.

Your statutory right of withdrawal

If you buy as a consumer and the law of your country of residence gives you a right of withdrawal — for example the 14-day right under EU or UK consumer law — that right applies and is not excluded by these Terms.

For digital content and digital services, that right can lapse before the period ends if performance begins with your prior express consent and your acknowledgement that you thereby lose the right of withdrawal. At checkout we ask you for that consent and acknowledgement separately. Minting or transferring a Membership NFT to your Wallet, or granting access to the Dashboard, is the start of performance. If you do not give that consent, we defer delivery until the withdrawal period ends.

How to withdraw. Send an unambiguous statement to help@naturo.space within the applicable period, giving your name, order number and wallet address. Any clear wording is fine; a model form is available on request. Where withdrawal is valid we refund within 14 days using the same means of payment where possible. Where a digital service was partly performed with your consent we may retain a proportionate amount for the part performed, to the extent the law permits; blockchain network fees already incurred are not recoverable. Where a Membership NFT has been delivered, you must, so far as technically possible, return it to the address we specify before the refund is released.

Statutory withdrawal rights typically do not apply to services fully performed with your prior express consent, goods made to your specification, or accommodation, transport, catering and leisure services provided for a specific date or period. Bookings of stays, events and experiences are therefore generally excluded and follow the operator's cancellation terms, which are provided at booking and may impose charges up to the full price. Where we cancel an event or booking for reasons within our control and offer no substitute, amounts paid specifically for it are refunded.

Errors, chargebacks and refund mechanics

If you are charged incorrectly or twice, contact help@naturo.space; verified overcharges and duplicates are refunded. Please contact us before initiating a chargeback — an unjustified chargeback is a breach of contract, and we may suspend the Membership and recover the amount together with the chargeback fee and reasonable costs.

Refunds are made to the original payment method and in the original currency where possible. For digital-asset payments we refund in the same asset, in the nominal amount received less network fees; we do not compensate for price movement between payment and refund. We do not refund to a third-party account or to a wallet other than the one used for payment, except where verification permits and the law requires.

Nothing in this section limits any right you have under mandatory consumer law, including rights in respect of defective or non-conforming digital content or services.

32Changes to these Terms

We may amend these Terms for objectively justified reasons: changes in law or regulatory practice, decisions of authorities or courts, changes to our technical infrastructure or supported blockchains, changes to the range of Services, security requirements, and correction of errors or inconsistencies.

We notify material changes at least 30 days before they take effect, by email to your registered address or via the Dashboard, together with the effective date. Where the law requires a longer period or your express consent, that requirement applies.

If you do not accept a material change, you may terminate the affected Service without charge before the effective date by written notice, with a pro-rata refund of amounts paid for the unperformed part of a fixed-term Service. Continued use after the effective date is acceptance. Non-material changes and changes required by law may take effect immediately.

The current version and its effective date are always shown on this page. Superseded versions are archived and available on request.

33Changes to the Services

We may develop, modify, restrict, relocate or discontinue Services, features, benefits, membership levels, supported chains and technical interfaces, provided the essential purpose of an existing paid Membership is preserved and your mandatory statutory rights are respected.

Where a discontinuation permanently removes an essential paid benefit without substitute, you may terminate under section 32 with a pro-rata refund.

We aim for high availability but do not guarantee uninterrupted operation. Planned and unplanned maintenance, updates and security measures may cause temporary interruption; where practicable we announce planned interruptions in advance. Features marked beta, preview, pilot or early access are provided without warranty, may contain defects, and may be changed or withdrawn at any time.

34Suspension and termination

We may restrict, suspend or end your access to all or part of the Services, or end the Membership, with immediate effect where:

• a legal, regulatory, court or authority requirement so demands;
• there is a reasonable suspicion of a breach of section 4, 6 or 27;
• you are or become a Restricted Person;
• required verification is not completed within a reasonable period;
• there is a material security risk to the Services or to other members;
• payment is reversed, charged back or fails;
• you materially breach these Terms and, where the breach can be cured, fail to cure it within a reasonable period after notice.

Where it is proportionate and lawful we tell you about the measure and its reason. We may withhold reasons where disclosure would breach a legal duty, prejudice an investigation or create a security risk, and may restrict access on a precautionary basis during an investigation. We may require your reasonable cooperation with an investigation, including provision of documents and information.

Termination by us for cause does not create a refund claim, except where mandatory law provides otherwise. Where we terminate a fixed-term Membership for reasons not attributable to you, we refund the unused pro-rata portion of the price paid.

You may end the Membership at any time by written notice, with effect at the end of the current term. Amounts already paid are not refunded except as provided in section 31 or by mandatory law.

On termination or expiry, all rights of access and use cease immediately, the licences in sections 28 and 29 end, and unused Community Credits lapse without compensation to the extent the law permits. A Membership NFT may remain in your Wallet as an on-chain record; retaining it does not preserve or revive any entitlement, and we may mark the credential inactive in our systems and its metadata.

We cooperate with competent courts, regulators, tax authorities and law enforcement where the law requires, and may disclose information, freeze or reverse transactions and suspend accounts accordingly. Where we are permitted to tell you about such a measure, we will.

35Disclaimer of warranties

To the maximum extent the law permits, the Services are provided “as is” and “as available”, without warranty, condition or representation of any kind, whether express, implied, statutory or otherwise — including any implied warranty of merchantability, satisfactory quality, fitness for a particular purpose, title, non-infringement, accuracy, security or uninterrupted availability.

In particular we do not warrant that the Services will be uninterrupted, timely, secure or error-free; that defects will be corrected; that the Services or any connected system are free of harmful components; that any content is accurate or complete; that any blockchain, wallet, bridge or third-party service will function as expected; or that any planned location, benefit, partnership, product or token will be realised.

No advice or information you obtain from us or through the Services creates any warranty not expressly stated in these Terms. Where the law does not permit the exclusion of certain warranties, the exclusions in this section apply only so far as permitted — see section 41.

36Limitation of liability

To the maximum extent the law permits:

1. NĀTURO, its affiliates, members, managers, officers, employees, agents, advisers and contractors are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, nor for loss of profit, revenue, business, opportunity, goodwill, anticipated saving or data, nor for any loss in the value of a digital asset — however caused and on any theory of liability, even if we were advised of the possibility;
2. our total aggregate liability for all claims arising out of or relating to these Terms or the Services is limited to the greater of (a) the total amount you actually paid us in the twelve months immediately before the event giving rise to the claim, and (b) USD 100;
3. we are not liable for loss arising from an event described in section 23, 24, 25, 26 or 38, from the act or omission of an independent third party, or from your own act, omission or breach.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for wilful misconduct, or for any other liability that cannot lawfully be excluded or limited. If you are a consumer, mandatory statutory liability rules in your country of residence apply and prevail over this section where they conflict with it.

These limitations reflect the allocation of risk between us, are a fundamental part of the basis on which the Services are provided at the stated price, and survive termination.

37Indemnification

To the extent the law permits, you will indemnify, defend and hold harmless NĀTURO and the persons listed in section 36(1) against all claims, proceedings, losses, liabilities, damages, fines, penalties, taxes, costs and reasonable legal fees arising out of or in connection with: your breach of these Terms or of any applicable law; the inaccuracy of any representation you make, including under section 4; your content, statements or conduct, including any promotion of the Membership as an investment; your tax obligations; and any third-party claim arising from your use of the Services or from your resale, transfer or marketing of a Membership.

We may, at your expense, assume the exclusive defence and control of any indemnified matter. You will not settle such a matter in a way that imposes an obligation on us without our prior written consent.

38Force majeure

Neither of us is liable for delay or failure in performance caused by an event beyond our reasonable control — including act of God, natural disaster, epidemic or pandemic, war, terrorism, civil unrest, strike, embargo, sanctions, act of government or regulator, change in law, court order, failure of banking, payment or telecommunications infrastructure, power, internet or cloud outage, cyber-attack, and blockchain-level events including congestion, fork, halt, reorganisation, exploit or protocol failure.

Affected obligations are suspended for the duration of the event. Where it lasts more than 90 days and frustrates the essential purpose of the contract, either of us may terminate the affected Service by written notice, with a pro-rata refund of amounts paid for the unperformed part of a fixed-term Service.

39Governing law

These Terms, and any dispute arising out of or in connection with them — including their formation, validity, interpretation, performance and termination — are governed by the law of the jurisdiction in which NĀTURO Reconnect LLC is established, as published in the Imprint once its registration is complete, excluding that jurisdiction's conflict-of-laws rules and excluding the United Nations Convention on Contracts for the International Sale of Goods.

If you are a consumer habitually resident in a country whose law gives you protection that cannot be set aside by agreement, that protection is unaffected by this section.

40Dispute resolution, arbitration and class-action waiver

40.1 Talk to us first — 60 days

Before starting arbitration or any proceeding, the claiming party must send a written notice of dispute to the other (help@naturo.space for us) describing the claim, the facts and the relief sought. We will both try in good faith to resolve it for 60 days from receipt. This step is a condition precedent to arbitration and pauses any applicable limitation period. In our experience most issues are resolved here.

40.2 Binding individual arbitration

If the dispute is not resolved, it will be finally settled by binding arbitration before one arbitrator, conducted in English, administered by the arbitration institution named in the Imprint under its then-current rules — or its consumer rules where those apply — and seated at the place of establishment of NĀTURO Reconnect LLC, with the award enforceable in any court of competent jurisdiction. Until that institution and that seat are published in the Imprint, a dispute that is not resolved under 40.1 is decided by the courts named in 40.5. The arbitrator decides all issues, including arbitrability, except as stated in 40.4.

40.3 Class-action and jury-trial waiver

To the maximum extent the law permits, all claims must be brought in an individual capacity only, and not as a plaintiff or class member in any purported class, collective, consolidated, representative or private-attorney-general proceeding. The arbitrator may not consolidate claims or preside over any representative proceeding, and may award relief only in favour of the individual party seeking it and only to the extent necessary to provide relief on that party's individual claim. Each of us waives any right to a trial by jury. If this paragraph is held unenforceable as to a particular claim or remedy, that claim or remedy is severed and litigated in the courts named in 40.5, while all other claims remain in arbitration.

40.4 Exceptions

Either of us may bring an individual claim in a competent small-claims court where it qualifies, and may seek injunctive or other equitable relief in court to prevent actual or threatened infringement or misappropriation of intellectual property, unauthorised access, or breach of confidentiality.

40.5 Courts where arbitration does not apply

Where arbitration does not apply or is held unenforceable, the courts competent at the place of establishment of NĀTURO Reconnect LLC have exclusive jurisdiction, and each of us submits to that jurisdiction and waives any objection based on venue or forum non conveniens. This does not affect your rights under 40.7 or section 41.

40.6 Costs

Each party bears its own costs and an equal share of the arbitrator's fees and administrative costs, unless the applicable rules or mandatory law provide otherwise, or the arbitrator determines a claim was frivolous or brought for an improper purpose.

40.7 If you are a consumer

Class-action waivers, pre-dispute arbitration clauses and a distant forum are restricted or unenforceable against consumers in a number of countries, including in the European Union, the European Economic Area, the United Kingdom and Switzerland. Where you are a consumer and mandatory law of your place of residence gives you the right to bring proceedings before your local courts, or prohibits a pre-dispute arbitration agreement, this section does not take that right away from you. Section 47 preserves the rest of these Terms if part of this section is held unenforceable.

41Your mandatory consumer rights

Where you acquire a Membership as a consumer, mandatory consumer-protection law of your country of habitual residence applies to the extent it gives you rights that cannot be waived or restricted by agreement. Nothing in these Terms is intended to exclude, restrict or modify such rights.

Where a provision of these Terms conflicts with such a rule, that provision applies only so far as the law permits and the mandatory rule prevails for the remainder. This does not affect the validity of the other provisions.

42Time limit for claims

To the extent the law permits, any claim arising out of or relating to these Terms or the Services must be notified to us in writing within one year after the claim arose and commenced within that period, failing which it is barred. Where mandatory law prescribes a longer non-waivable period, that period applies.

43Communications and notices

We communicate by email to your registered address, through the Dashboard, and through the official channels published on our website. Please keep your contact details current and monitor them; a notice is deemed received on the day of transmission, or the next business day if sent outside business hours.

Notices to us go to help@naturo.space and, where a provision requires written notice, also by post to the registered office. Communications through unofficial channels — social media, community chat, third-party groups, direct messages — are not valid notice and do not bind either of us.

44Electronic records and signatures

You agree to receive documents, notices, disclosures, confirmations and contracts electronically, and agree that electronic records, click-through acceptance, wallet signatures and on-chain transactions satisfy any requirement of writing, signature or originality, to the extent the law permits.

Our electronic records, transaction logs, audit trails, system records and on-chain data are admissible evidence of the matters recorded and, absent manifest error, are prima facie proof of them, to the extent the law permits. We keep transaction, compliance and communication records for the periods the law requires.

45Assignment

You may not assign, novate, charge or otherwise transfer your rights or obligations under these Terms, except by transferring a Membership NFT under section 13.

We may assign or transfer these Terms in whole or in part — including to the entity formed under section 1, to an affiliate, or in connection with a reorganisation, financing, merger or sale of assets — provided your rights are not materially prejudiced. We may also designate a different NĀTURO group company as the contracting entity for particular Services; that entity then becomes your counterparty for those Services and these Terms apply to it accordingly.

46Taxes, advice and the nature of our relationship

You are solely responsible for determining, declaring and paying any tax arising from your acquisition, holding, use, transfer or disposal of a Membership, credential, credit or token, and for any reporting obligation that applies to you. We give no tax advice and make no representation about tax treatment in any country. We may be required to collect and report information about you, or to withhold amounts, under applicable tax and information-exchange rules, and may request the documentation needed to do so.

Nothing in these Terms creates a trust, fiduciary, agency, partnership, joint venture, employment or franchise relationship. We owe you no fiduciary duty and do not act as your adviser, agent, trustee or representative.

No content we provide is investment, financial, legal, accounting or tax advice, or a recommendation, solicitation or invitation to buy, sell or hold any asset. You act on your own assessment and at your own risk.

You will comply with all applicable export control, import, customs and economic sanctions laws and will not make the Services available, directly or indirectly, in breach of them.

47Language, entire agreement, severability, survival

Language. The English version of these Terms is the sole authoritative version and governs their interpretation and any dispute. Translations are provided for convenience only; in the event of divergence the English version prevails, except where mandatory law requires that a translation in your language prevail.

Entire agreement. These Terms, together with the Privacy Policy, the published benefit description for your membership level, and any booking conditions published for an individual Service, constitute the entire agreement between us and supersede all prior statements, representations, roadmaps, presentations, marketing material and understandings, whether oral or written. In the event of conflict the order of precedence is: mandatory applicable law; an individually negotiated written agreement signed by our authorised representative; Part C for matters specific to the Founder Sale; the rest of these Terms; then published benefit descriptions and booking conditions. Nothing in this paragraph excludes liability for fraudulent misrepresentation.

Severability and waiver. If a provision is held invalid, illegal or unenforceable, it will be modified to the minimum extent necessary to make it valid while preserving our intent, or, if that is not possible, severed; the rest continues in full force. Section 40.3 is subject to the specific severance rule in that paragraph. No failure or delay in exercising a right is a waiver of it; a waiver is effective only in writing and only for the instance stated.

Survival. Sections 1, 2, 10, 14, 15, 16, 26, 28, 29, 30, 34, 35, 36, 37, 39, 40, 41, 42, 43, 44, 46 and 47 survive termination, together with any provision that by its nature is intended to survive.

Interpretation. Headings are for convenience only. “Including” means “including without limitation”. The singular includes the plural. No rule of construction requiring interpretation against the drafting party applies.

48Contact and version

NĀTURO Reconnect LLC (in formation)
CEO: Volker Kapfer

All enquiries — general, legal, data protection, compliance and security: help@naturo.space

These Terms take effect on 20 August 2026 (Version 1.0) and apply to all relationships entered into or continued from that date.